Lie #1: "your replacement part will be there first thing tomorrow."
Lie #2: "it'll be there by noon."
Lie #3: "it's on the truck, it'll be there before the end of the day"
Lie #4: at 630pm: "the truck is still out making deliveries. It'll be there soon. FOR SURE."
Lie #5: at 7pm: "DHL dispatch is now closed. Please call back during normal business hours."